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Cancellation and Refund Policy


Thank you for registering with EZCertifications. We want to make sure that our participants have a rewarding experience with us pre, during and post attending our training. Below are the terms and conditions that govern the refund and cancellation policy. When you buy a training course on EZCertifications website, you agree to our privacy policy, terms of use and the points below.

Cancellation & Refunds: Classroom Training

EZCertifications reserves the right to postpone/cancel an event, or change the location of an event because of insufficient enrolments, instructor illness or force-majeure events (like floods, earthquakes, political instability, etc.).

  • In case EZCertifications cancels the training event, the attendee will get a full refund.
  • In case the cancellation is done by the attendee within 3 days from the date of registration, 5% of the registration fee will be deducted as a cancellation fee and the remaining will be refunded.
  • If the cancellation is done by the attendee more than 7 days prior to the event start date, then 10% will be deducted as a cancellation fee and the remaining will be refunded.
  • If the cancellation is done by the attendee within 7 days of the event start date, no refund will be made.

Rescheduling Policy:

If EZCertifications reschedules the training event:

  • 100% refund will be made, if the rescheduled dates do not fit into the attendee's schedule.
  • The attendee would have the privilege of rescheduling and attending a class in future at his/her convenience, at any location, on any date of scheduled training.

If Attendee reschedules the event:

  • If the request of rescheduling is received ahead of 7days or more, 10% of registration fee will be charged. Please note that rescheduling will be subject to availability of seats.
  • If the request of rescheduling is received within 7 days or less, no rescheduling will be allowed to the attendee. However the attendee can send a replacement instead.

Refund Policy for Corporate Training:

  • In case EZCertifications cancels the training event, the client will get a full refund.
  • In case the cancellation is done by the client more than 25 days prior to the training, 20% of the registration fee will be charged as a cancellation fee and the remaining will be refunded.
  • In case the cancellation is done by the client on or within 25 days of the start of the training, no refund will be provided.
  • Any cancellation of training for which the payment is made within 25 days of the start date of the training, no refund will be provided.