ITIL is recognised internationally as the best practice approach to IT Service Management aligning the provision of IT Services with the needs of the business. It is used globally by thousands of organisations throughout the private and public sectors to improve the way in which they implement and manage IT Services.

The ITIL Planning, Protection & Optimization (PPO) course is part of the ITIL Intermediate Capability certification stream. The course prepares candidates to take the ITIL Planning, Protection & Optimization Intermediate exam as well as providing valuable knowledge that can be implemented in the workplace.

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Course Highlights

  • Intense, Interactive Classroom Training
  • 100% Money Back Guarantee
  • Accredited courseware
  • Program delivered by Faculty who are Approved & Accredited with Highest Proficiency and having vast Industry Experience.
  • Assist Candidates with Career Planning, Growth & Development

The ezPrep Approach

Candidates can expect to gain competencies in the following areas upon successful completion of the education and examination components related to this certification:

  • Service design in PPO and lifecycle context
  • Processes across the service lifecycle pertaining to the practice elements within planning, protection and optimization
  • Capacity management as a capability to realize successful service design
  • Availability management as a capability to realize successful service design
  • IT service continuity management as a capability to support overall business continuity management
  • Information security management as part of the overall corporate governance framework
  • Planning, protection and optimization roles and responsibilities
  • Technology and implementation considerations
  • Organizational roles relevant to PPO
  • And specifically in the following key ITIL process and role areas such as Capacity,Availability ,IT service continuity,Information security management Demand management.
  • Challenges, critical success factors and risks for planning, protection and optimization

In addition, the training for this qualification should include examination preparation, including an opportunity for a mock examination.

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Curriculum

  • Introduction to Release, Control and Validation (PPO)
  • PPO related Processes
  • Scenario Based Exercises and thorough review
  • Tips & tricks in choosing the best answer!
  • RCV related Roles & Responsibilities
  • RCV related Technology & Implementation Considerations
  • Set of mock exams from APMG International, UK/CSME, USA
  • ITIL Capability PPO Certification Exam

ezCourse Kit

  • 24 PDUs Participation Certificate all participants-relevant to PMP® Certified Professionals.
  • Accredited courseware
  • ITIL 2 sets of Scenario & Questions Exercises that will prepare the participants for final exam.
  • Tips & Tricks on how to pass the Certification Examination
  • Course Certification Examination from APMG International - UK/CSME – USA
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Who is this Course for?

The target group of the ITIL Intermediate Qualification: Planning, Protection & Optimization Certificate includes, but is not restricted to:

  • IT professionals
  • Business managers
  • Business process owners
  • Individuals who require a deep understanding of how the ITIL Certificate in the Planning, Protection and Optimization processes may be used to enhance the quality of IT service support within an organization.
  • IT professionals who are working within an organization that has adopted and adapted ITIL, and who need to be informed about, and thereafter contribute to, an ongoing service improvement programme.
  • Operational staff involved in capacity management, availability management, ITSCM, information security management, and demand management, and who wish to enhance their role-based capabilities.
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Certification

ITIL Intermediate Certification on Planning, Protection & Optimization.

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FAQs

1. What are the Eligibility Requirements for ITIL Foundation?

The ITIL Foundation is an entry level training program. There are no pre-requites for entry to this exam. However IT experience is highly recommended.

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